What’s happening with this site now ! Constantly breaking down mid game then can’t login for hours , Chat takes forever to respond never use to be like this whatever they did they should never off! Now me and so much others want to change sites.
Shit experience. I got a feature and won $1400, but the winnings didn't load into my balance. This was on Tuesday, June 2nd. I talked to customer support, and they said they would get back to me, and I'm still waiting it is now Friday 5th of June
The offer that was listed had the wrong terms and conditions that resulted in confiscations of my winnings. Be aware of this one.
I had a simple issue with my login and their customer service was being rude and derogatory just because my computer skills was not up to par according to them. That is why i contacted you for help? I will take my money elsewere.
At first, I was pretty skeptical about this casino because they give out a lot of bonuses and promotions, which honestly seemed too good to be true. But after using the site for a while, I can say they actually deliver on what they promise. What really stands out is the support team. This is the first and only casino I've used where I can contact support directly and get a real response within minutes. There's no waiting around for hours or days. Whenever I've had an issue or something didn't go as expected, they've always tried to help. Sometimes they've compensated me with free spins or cashback, and it's not always tied to making a deposit or meeting a bunch of complicated requirements. They genuinely seem willing to help active players. Even if you're unable to make a deposit for some reason, it's worth reaching out to support. In my experience, they're always willing to look into the situation and often find a way to help out. Overall, I've had a very positive experience with the site and the customer service has been excellent.
They refused to release my withdrawal and also I turned my bonus from $10 to $900 and then canceled everything. I don’t understand why people leaving good reviews. They are the biggest scam. The agent named Molly who introduced herself as a manager is the biggest liar. This website just takes your money. Everything about the website is a lie. They steal your money. When it comes to deposit “No Problem “ when it comes to withdraw “impossible “…. Stay away from this website. Also 2 of my friends became a victim as well…Stay away………Stay away………stay away……..Stay a way…….Stay away……
I’ve had nothing wrong so far and since casing down I’m thinking to move to here anyway. But one thing I have noticed is they don’t like you doing kyc before you start pumping money in. I’m trying to get mine done before I play too hard to avoid what the other Reviews are saying is a hassle to get their money out. But the staff don’t really care about my documents and one even said “KYC or document verification for proof of paymnet is not required on your account at this time. Once verification becomes necessary, our team will contact you via email with the specific documents you need to provide. For now, there’s no action needed from your side regarding KYC.” Makes me worried when I win big I have to sort it out then and then they drag it out to try to get you to spend your winnings. But everything else seems to be good so far. Review Definelty can change better or worse so we will see how we go
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Problem z wklejeniem dokumentów został rozwiązany, jednak , że weryfikacja trwa ponieważ dział obsługi żąda wysłania depozytu na kwotę 25 zl, w pliku pdf ze skrilla, plik wysłanyjuż 3 razy, depozyt zawiera (jest numer transakcji, mój numer klienta, data godzina i wszystko się zgadza tylko dokument jest notorycznie odrzucany niby ze względu braku depozytu, jeszcze raz napominam , że depozyt j jest tylko że przewalutowany w euro 5.90, sprawę zglaszalam, czekam teraz na wynik weryfikacja) jeżeli wszystko będzie ok to zmienię opinie na 5 gwiazdek
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