I won another prize and I have an existing eWallet, However the money does not reflect after the mail I received from you
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Ich habe 3 Monate auf meine Auszahlung warten müssen. Ich habe über 30x Dokumente hochladen müssen. Mein Konto war verifiziert aber wenn Sie zu oft oder Hoch auszahlen wird alles versucht um die Auszahlung zuverschleppen. Es wurde innerhalb von Sekunden abgelehnt weil im System das so eingestellt war. Es war unmöglich die Dokumente zu verifizieren. Erst als ich alles live gestreamt habe und die Chat Verläufe veröffentlicht habe wurde das Konto, das bereits verifiziert war verifiziert. Ich wollte anschließend mein Konto schließen genau das selbe Chat wurde ständig beendet. Also habe ich wieder live gestreamt und es wurde geschlossen. Bei Geld einzahlen gab es natürlich nie Probleme. Entscheiden Sie selber was ein Seriösen Anbieter ausmacht!
The customer service is awesome — always super helpful and the wait times are usually really quick. The only downside is the game can get pretty laggy at times, which feels frustrating because it can affect potential winnings. Overall though, it’s a great experience. I also like that there’s a self-exclusion option available, which is really helpful for people who struggle with gambling addiction.
Negative review for Vegastars Casino. As an Australian VIP customer, I repeatedly raised serious responsible gambling concerns including escalating losses, loss-chasing behaviour, emotional distress, and inability to control continued gambling activity. Despite this, Vegastars continued providing bonuses, cashback offers, reload incentives, and ongoing VIP engagement encouraging further gambling activity. In addition, I experienced ongoing concerns relating to gameplay inconsistencies, questionable win/loss behaviour, and apparent glitches during sessions, some of which I preserved with screenshots, recordings, and supporting evidence. These concerns were also raised directly with the platform. Formal complaints were first lodged on 25 April 2026 and followed up multiple times over several weeks. Despite Vegastars publicly stating that complaints are investigated and responded to within specific timeframes, I received little to no meaningful response. I have preserved extensive supporting records including: * VIP communications, * transaction history, * cashback and bonus history, * complaint correspondence, * screenshots and gameplay evidence, * and copies of their published responsible gambling and dispute resolution procedures. What concerns me most is not only the conduct itself, but the complete lack of accountability once serious responsible gambling and gameplay concerns were formally raised. Australian users should exercise extreme caution when dealing with this platform.
Often promoting expired promotions. Ive not spent much time looking into your promotions because of this. Thanks
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Título da Reclamação: SlotLair – Retenção de fundos e atraso em saque solicitado a 19 de maioTexto da Reclamação:Venho por este meio expor publicamente o meu descontentamento e apresentar uma reclamação formal contra a plataforma SlotLair, devido ao atraso injustificado no pagamento de um levantamento por mim solicitado no dia 19 de maio de 2026.Após contactar o suporte da empresa, recebi uma resposta genérica onde afirmam que os dados e o valor do saque estão totalmente corretos, mas que o processamento está a ser feito "manualmente" e que necessitam de mais tempo, recusando-se a fornecer um prazo ou uma data estimada de conclusão.Estando a conta totalmente verificada e sem qualquer inconformidade do meu lado, considero inaceitável a retenção dos meus fundos por tempo indeterminado sob o pretexto de "filas de espera". A falta de transparência e a ausência de prazos definidos lesam gravemente os direitos do consumidor.Exijo que o departamento financeiro da SlotLair dê prioridade ao meu pedido de saque e proceda à transferência imediata dos fundos que me pertencem por direito. Caso a situação não seja resolvida com a máxima brevidade, avançarei com uma denúncia formal junto das entidades reguladoras competentes.Aguardo a resolução imediata deste processo.
Goes smoothly allways Value for money
Very good overall
I won $600 and when I went to do my withdrawal, they emailed me to verify documents. I then replied back, got an email saying “cash out cancelled, but you can use what you have in your account” go back to login to my Vegas account, and now it’s been banned! I’ve emailed them multiple times but no reply!
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