Mon compte a été fermé après une dizaine de tentatives et avoir mis un avis négatif sur TRUST. Bof
Ik speel al jaren online de grootste oplichters ooit , ik een bonus gekregen van 200€ waamee ik 9000€ heb gewonnen dat ze niet wilde betalen er was een wager ter hoogte van 12000€ die ik dus moet inzetten heb ik gedaan en uiteindelijk stont ik 14k hoog, die ze helemaal hebben gewist omdat ik dit bedrag niet mocht winnen omdat ik 300 heb gestort en 200 binus heb gekregen totaal met 500 gespeeld. Ivm een bonus speel je dus voor lucht bij deze site. En mijn geld ook weg niks wordt uitbetaald. De eerste x dat ik dit meemaakt wegblijven van dit soort oplichters
Send this email: Dear Sir/Madam, This message serves as a final and formal demand. I have repeatedly informed your company — via live chat, email, and public channels — that I am suffering from a gambling addiction and explicitly requested that my account be permanently closed. You failed to act. Despite my clear requests, you continued to allow me access to your platform, enabling further gambling activity and financial losses. This is a serious failure of your duty of care toward a vulnerable user. I am a resident of the Netherlands, and your platform should not have been accessible to me in the first place. Your continued service raises serious concerns regarding compliance with applicable laws and regulations. At this point, I require full transparency. I hereby formally demand the following within 48 hours: Immediate and permanent closure of my account A complete and detailed overview of all my transactions, including: All deposits All withdrawals Dates and amounts of each transaction A full refund of all funds lost after my first self-exclusion request Written confirmation of compliance For clarity: My first self-exclusion request was made in December 2025 The estimated total losses after this point are: € 3000,00 Your failure to intervene after multiple explicit warnings is unacceptable and has caused both financial damage and emotional distress. If I do not receive a satisfactory and complete response within 48 hours, I will take immediate action without further notice: I will file a formal complaint with the Kansspelautoriteit (KSKansspelautoriteitll instruct my lawyer to initiate legal proceedings to recover my losses I will also report this matter to the relevant regulatory and legal authorities in your jurisdiction, where your company is registered and operating All available evidence (chat logs, emails, public complaints) will be submitted This situation could have been prevented if you had acted when I asked for help. You did not. This is now your final opportunity to resolve this matter properly and avoid further escalation. I expect your urgent response. Sincerely, EdK
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Ça fait 40 fois que je demande de fermer mon compte par mail , il trouve des excuse à chaque fois j’ai perdu trop d’argent que je ne devais pas perdre sur ce casino , vendredi j’ai demandé congé pour aller porter plainte et réclamer toute l’argent que j’ai miser depuis ma première demande de bannissement permanent. C’est le pire casino sur les 30 que je suis inscrit je vous déconseille ce site de scam !
Playing here has been fun, and I’ve had several successful withdrawals. One time I needed assistance, so I contacted support. Kevin answered promptly and fixed the issue within the hour. The whole process was smooth afterward.The bonuses keep me motivated to continue playing. 😄
Everytime I ask a question the reply is so quick and in language that I can understand. The advise and help is unreal and very much appreciated.
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My Experience is fantastic thank you I mean I don't even remember what 'BORED'is Anymore you guys a great
I’m trying close my account since 3 months ago and I was never successful on that. They answer every single time if I want to make a 4 or 8 weeks break, once I told yes and they didn’t made nothing. Be careful guys
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