katie ellis
✓ Verified Player
2026-08-28
⭐ 1 star
⭐ 1 star
I have been trying to permanently close my account for around a year. I have repeatedly made it clear that I do not want a break, limits, bonuses or any other gambling offer — I want my account permanently closed.
Despite contacting the company again and again, I am still having to chase them. I have even deposited money again while my account remains open, despite explaining that I am struggling financially and cannot afford to gamble.
I keep being told there is a “dedicated team”, but after a year I am still fighting to get the account closed.
I will continue to update this review until my account is permanently closed. I am simply asking the company to listen to my request and stop making this harder than it needs to be.
Wairoa
✓ Verified Player
2026-08-26
Online casinos are all the same.its all…
Online casinos are all the same.its all rigged and also all in luck.but gamblings a price that always wins and takes
lewis
✓ Verified Player
2026-08-26
been a customer with razed for years
been a customer with razed for years, you would think the more you wager and lose the better the bonuses. It's the complete opposite, stay away from this site. They make up the bonuses system as they go and when you ask for a fair bonus deal they still cant do it.
STAY AWAY!
Zeus
✓ Verified Player
2026-08-26
Don't use this site!!
Don't use this site!!!
Deposited a couple of hundreds and when it came to cashing out they refused. Told me I needed work documents that I dont have. Then stated not only wouldn't I get to withdraw the profits but also won't get my original deposit back.
Kyle Callagher
✓ Verified Player
2026-08-26
The only thing good about it is…
The only thing good about it is customer service,the tables are clearly rigged to always give dealers bj,you can spin 100+ times without getting a hit at all and even if you do get a feature on a $5 spin you're lucky to even get $30 back
Client
✓ Verified Player
2026-08-26
Dommage qu’on ne puisse pas mettre zéro…
Dommage qu’on ne puisse pas mettre zéro étoile. Un service client, il répond quand il a le temps et impossible de fermer son compte, même en cas d’addiction aux jeux bref à fuir !!!
nev b
✓ Verified Player
2026-08-25
0 stars
0 stars, Misleading. Problematic site. Bonuses are not what they say they are and if you win using bonus you cannot withdraw anything, NEVER cancel your bonus unless at $0, i won $10 on a bonus but stupidly deposited $150 after and i won $500 which was included as bonus money!! SCAM SITE. Customer service is painful and useless. Do not recommend at all
Piotr R
✓ Verified Player
2026-08-24
Niewypłacalne
Wpłacając środki nie musimy przechodzić żadnych weryfikacji, ale jeśli chcemy wypłacić to sprawa wygląda już inaczej. Najpierw zdjęcie dowodu było dla nich niewyraźne (bzdura), następnie potwierdzenie adresu: wysłałem wyciąg, a kolejnie, list z banku (widnieją na ich liście która podają jaka jedna z możliwości) ale nagle zmiana narracji i już taki dokument nie może być, następnie zaświadczenie o zatrudnieniu od szefa (również widnieje na ich liście) i sytuacja identyczna. Nie potrafią wyjaśnić konkretnie czego na tych dokumentach brakuje lub co jest nieprawidłowe (wszystko jest punkt po punkcie w porządku) mimo że męczę się już z nimi kilka dni. Dostaje wymijające odpowiedzi, a na wspomnienie o oszustwie słyszę tylko że są licencjonowanym kasynem (co w ich wypadku nic nie zmienia). Nie wróżę że coś się zmieni, a sposób w jaki próbują zrobić ze mnie głupka oraz kwota wygranej są wystarczającymi powodami żeby próbować to załatwić w inny sposób. Jeśli coś z ich strony się zmieni to poinformuję i zmienię ocenę, lecz nic na to nie wskazuje
Nick Bishop
✓ Verified Player
2026-08-23
Terrible win rate
Terrible win rate, didnt get a single bonus after spending $90
John carey
✓ Verified Player
2026-08-23
When you win they don’t pay
I’ve deposited thousands and withdrew thousands until I withdrew 1550$ not a huge amount I know but when they say it has been in processing for 14 days now !! Don’t use these people cause your withdrawal might fall through the cracks and you’ll be stuck with them saying we’re waiting on finance who apparently only works one day a month because they never reply … and I’ve got all the emails and bank pdfs to prove my claim .
Robert Fourie
✓ Verified Player
2026-08-23
Mr Bet Withdrawal Delayed - Refusal to Escalate
I wanted to share my experience with Mr.Bet Casino because the way they are handling my withdrawal is becoming seriously concerning.
I requested a withdrawal of $4,500 NZD around 70 hours ago. Mr.Bet's website states that withdrawals are processed within up to 48 hours, so we're now well beyond their own advertised timeframe.
I've contacted support multiple times and they've been extremely unhelpful. They won't provide any meaningful explanation for the delay and, despite the withdrawal already exceeding 48 hours, they've refused to escalate it.
What makes this even more frustrating is the verification situation.
Support has told me that my account may need to be verified when they process the withdrawal. That's completely fine - I'm more than happy to provide whatever documents they need.
Because verification apparently has another processing timeframe of up to 48 hours, I've repeatedly asked them to open verification on my account now so I can get it completed while I'm waiting.
They've refused.
So I'm effectively sitting here waiting indefinitely for the withdrawal, knowing they could eventually decide verification is required and potentially add another 48-hour delay - despite me actively trying to complete it in advance.
The whole situation leaves a really bad taste in my mouth. When a casino holds a withdrawal beyond its advertised timeframe, refuses to escalate it, warns that verification might cause another delay, and then won't actually let the customer complete that verification proactively, it's difficult not to question why.
It creates the impression that the withdrawal is being unnecessarily delayed while the money remains within the gambling platform, where there's always the possibility that a customer cancels the withdrawal and gambles it away.
I'm not claiming I can prove that's what Mr.Bet is intentionally doing, but their handling of this withdrawal certainly makes me concerned about it.
At this point it's been 70+ hours for a $4,500 NZD withdrawal that they say should take up to 48 hours, and support seemingly has no interest in resolving or escalating it.
I'll update this post with what happens next, including how long it ultimately takes to receive the money and whether they suddenly request verification after making me wait this long.
S S
✓ Verified Player
2026-08-22
I've been now waiting 8 days for my…
I've been now waiting15days for my refund. They approved it on the second day.
Erica Törn
✓ Verified Player
2026-08-21
Roligt
Kul damt att man får gratis pengar samt freespin
Anoniem
✓ Verified Player
2026-08-21
Ik heb mijn gewonnen geld nooit…
Ik heb mijn gewonnen geld nooit gekregen en wil die graag ontvangen!!
katie ellis
✓ Verified Player
2026-08-21
I really loved your site I also won…
I really loved your site I also won some good wins but I am at a point I am having counselling as I have requested for the past year to close my account as I am having trouble gambling and YOU will not close my account how many times do I have to email to close it!
www.slotlair.com
Gamingclub
Razed
SpinBet
MR. Bet
SpinBit
Vegastars
Casinosanalyzer.nz