Verified payout turnaround times, regional cashier limits, and accepted NZ banking channels.
Payout processing latency and cashier transparency are primary trust indicators in the PeoplePoints evaluation framework. Our editorial team audited official operator banking regulations, payout turnaround benchmarks, and real transaction data from New Zealand players:
Share your firsthand experience with gameplay, cashier speed, and verification. Each submission is reviewed by an administrator before publication.
Damn! It’s a SCAM! lol puts your account on hold when you’re already on the number 2 spot and freezes your account and ask to verify documents which was i think an overkill to examine them in 2 days. Bye money!
By far the worst ever. Avoid at all costs. Quick to take your money but when you go take your withdrawal. A total headache.
Great experience😊, don't know what all the fuss and negative remarks are about. As long as you are transparent and know the right questions to ask, then you should be ok. Be sure to always verify account before playing to avoid any complications.
Totally terrible. We were playing fine until a dealer come in with different rules and etc. why didn’t they standardised their customer service or dealer rules? The dealer blackmail us to call for supervisor and she did. The supervisor came and didn’t help to calm down the situation, only redirect her to new table rather than a cool off period. When I was raising a complain and trying to clarify a clear explanation, they immediately raised up the wall by calling more guards and Māoris, accusing me being intoxicated and causing a scenes. All I wanted was a clear expectation on the next step once I raise a complaint, instead they chased me out from the casino and accused me being intoxicated. The manager became cold and said I have to attend more customer but in fact he was using computer. They asked me to step back and I did cause I didn’t wana make it look terrible but doing so, they said I am creating a scene???
I never write reviews for anything but these guys take the cake for dodgy s**t and have to try and warn people. I signed up cause like many others since its a "New Zealand" online casino. There was a promotion where they match up to $150 of your deposit, I jumped on their live chat and was told with that bonus offer you can only bet a maxmimum of $5 and you have to keep playing until your played amount of total bets = the deposit + the bonus amount (ie. $100 dollar deposit + $100 dollar bonus = $200 total). I thought this was weird but thought no worries thats easily doable to get a extra $150 to play with. Upon depositing and playing the required amount of games I still couldn't up my bet size so i spoke to customer support again, he then told me that I actually have to play $2000 worth of bets, i told him i was told completely different and that its also impossible for me to even do such an amount at $5 bets. Also there's 2 sections in the wallet "cash" and "bonus" when you place a bet it takes from your cash/the amount you deposited then when you win it gets added to the bonus. Even though I am up my initial deposit and bonus I am not allowed to get my initial deposit back, only the bulls**t amount -what i have won that is now in the "bonus" account. I then tried to forfeit the the bonus and withdraw my balance (which is at a loss even though i made money) and they wont process the withdraw as apparantly i have wagered my original deposit when I have that twice over. Did end up finally getting paid out to which i was suprised. Stay away from these f**king rats
Just pathetic I prayed here thinking ill play a nz brand seem as I'm a kiwi and at first it was all right then when you win they just no end to the extra verification I was already verified and sent my sorce of income as I'm self employed, and man they just asked for more and more even demanding to see a years worth of my tax payments to ird the nz tax people I just give up keep the money u fools. Don't play here they are complete Fwits honestly there's way better casinos I'd recommend spinbet and spinbit, just fyi
Stay well clear of this scam city casino , don’t verify your payment methods so they can delay your withdrawals. Spin bet is the better option for Kiwis .
As soon as you try yo withdraw your account will be frozen and you will be asked to verify your account, I have sent documents back and forth for 3 weeks and still no luck. It only took 1 minute to deposit 😀
This Casino is an absolute leech few wins when you play at first but after that forget about it keep your money or save it. Worst losing streak ever nobody is that unlucky. Worst online Casino out there.
Trash. Stay away from these bots. Not genuine. Definitely better off betting at the pubs as they can't track down how much you've won they then put you on a massive losing streak lool, trust me. Or try spinbet! 😎
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