Maartje
✓ Verified Player
2026-01-09
Probeer al 6 maanden mijn account te…
Probeer al 6 maanden mijn account te sluiten. Zonder resultaat. ‘Vip’ manager reageert ook al 6 maanden niet. Ik heb het recht mijn geld terug te krijgen van de laatste 6 maanden
Edit: graag ontvang ik het geld
Terug van de stortingen van de laatste 6 maanden. De desbetreffende informatie heb ik per e-mail verzonden.
Edit: graag ontvang ik mijn geld terug!!!!
Edit: helaas nog steeds geen enkele reactie op de e-mail, en chat komt steeds met dezelfde onzin.
Graag ontvang ik een document van de geldende voorwaarden mbt sluiten van een account.
Edit; nog steeds geen bericht terug en oplossing! Enndan zeggen dat je om je gebruikers geeft?? Graag het geld overmaken op het bij jullie bekende rekeningnummer
Edit: na 7 maanden nog steeds geen reactie of account closing
Edit: na 8 maanden heb ik dit bericht ontvangen; Thank you for your message.
I respect your decision and completely understand it. However, I’d like to offer you an alternative. If you don’t want to use your account right now and prefer to take a break, why not keep your account open? You can return whenever you feel ready. What do you think?
Het lijkt er dus op dat ze zogenoemde afdeling helemaal niet bezig is met mijn sluiting en terugbetaling. Deze reactie is ook heel erg beschamend. Heel erg illegaal bezig
17-04 still DIDNT receive any reaction or closure its 11 months ago now 🤣When do you close my account and send me the money back?
Paul.
✓ Verified Player
2026-01-09
IMPORTANT NOTHING TO DO WITH AMAZON
IMPORTANT: This site has NOTHING to do with Amazon.
Despite calling itself Amazon Slots and even using a fake Amazon-style “smile” logo, this is not connected to Amazon in any way. I honestly don’t know how they’re getting away with it, but it’s misleading as hell and people need to know that upfront.
Now for the actual experience — absolutely shocking casino.
I was playing roulette and consistently placing the same bet: zero and the two numbers either side. I used the replay bet button every spin, so there were no mistakes on my part.
On several occasions, when I pressed replay, it came up with “balance too low”, despite my balance being over £20 every single time. And surprise, surprise — on three separate occasions, the winning number landed on one of my numbers, but only on the spins where the bet mysteriously hadn’t been placed.
Funny how that works.
Customer services were completely useless. Before you reply to this review with your usual scripted copy-and-paste nonsense, save it. They tried blaming it on my welcome bonus, which makes zero sense — because on the very next spin, the exact same bet went through without any issue.
So which is it? Bonus restriction… or a glitch?
Because to anyone with a brain, it’s clearly a system issue, and I’d bet good money plenty of players never even notice it happening. Convenient “balance too low” messages that only appear when the spin would have won — yeah, right.
Between the dodgy betting behaviour, useless support, and the borderline deceptive branding, this site is not trustworthy. I’d strongly advise people to stay well clear.
Rafał
✓ Verified Player
2026-01-09
Beterbeter take new sweter
Nie najgorszy serwis kasyno wy
Leah Rogers
✓ Verified Player
2026-01-08
The support team has really helped me…
The support team has really helped me with the withdrawal situation as my card was declined and they have made my life easier ❤️
Irina Popova
✓ Verified Player
2026-01-08
Absolutely horrible experience
Absolutely horrible experience
They pay only twice at all small amount
Second time when I play and win they put on penning my 800 transaction and stole another 300 I was asking whole week where is the transfer goes because it's been "approved" but money just disappear and customers support says it's up to my bank. My bank didn't see any pending transaction
Don't put money there because you probably never seen them back again into your account
Update 10.01.2026
Vegastars return 300 dollars into my (account vegastars) but they already locked my account for 3 months and keep asking for same verification documents which is I'm already had sending couple times before
Looks like they doesn't wanna pay
Will update one more time if something magic happen by next week
Kliencie
✓ Verified Player
2026-01-08
Fajne
Fajne, co tu dużo się rozpisywać
deborah manuela
✓ Verified Player
2026-01-08
Delayed withdrawal times, unvalued customer
I've withdrawn 3 times and each time the process takes longer and longer. They requested account verification each time which delayed the time it takes to receive it. I was told 3-5 working days then I was told it's a further 3-5 working days after verifying my account. Not only that but I when I had sent them all the required documents they tried to tell me that it wasn't enough then a different chat agent told me the complete opposite. I confided in them that I just found out my nana had died and needed a faster resolution and still I have to wait for their email. Good promotions is about all this casino provides, you will not be a valued customer no matter how frequently you deposit. I don't recommend this casino unless you want to be mucked around
Crackedjoker
✓ Verified Player
2026-01-07
When the site went live it was pretty…
When the site went live it was pretty good. Manage to withdraw 30k in January. Ever since then I deposited 100$ weekly and havent had any luck. Changed to another site and been withdraw every week. RTP on this site had dropped so bad. Today I done 5 x $20 buys and all paid from $2 - $8.
This isnt the only time this has been happening. I would play elsewhere.
Rein Leef
✓ Verified Player
2026-01-07
Recommended Casino!
Spinbet is a great Casino, has a lot of my favourite table/live games including roulette & mega wheel being my absolute favs!
Also love betting on the horses too..
Great VIP customer service team, no issues 100% recommend!
Brendan Dobier
✓ Verified Player
2026-01-07
Good games.
Good games.
Good system.
Good service.
Zsolt Nagy
✓ Verified Player
2026-01-07
Kifizetés nehézkes.
Kifizetés nehézkes.
Dan D
✓ Verified Player
2026-01-06
No bonus after paying £100, SH*T PAYOUTS!!
I've had 2 withdrawals nothing big, but I seem too have hit a brick wall or something, because I'm depositing money, but yet it's not paying anything out not even get a bonus, I spent £100 didn't get 1 bonus or anything. Just feel scammed.
Neil
✓ Verified Player
2026-01-05
poli payment @ ? casinos...
Went to find a casino with poli payment still as an option, and the 3 listed to have it, after signing up on each I find out don't have it.
Chloe Fejer
✓ Verified Player
2026-01-05
Won’t approve withdrawals
Won’t approve withdrawals, my partner has been waiting over a week for his withdrawals to be approved there are better sites do your research
kade williams
✓ Verified Player
2026-01-05
Great service and easy to use website
Great service and easy to use website! live support are always very helpful.
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