Requested a payout via direct bank transfer and had the funds within 20 minutes! Excellent customer care.
very good, site
Been on the platform for a few months now. Payouts go through consistently
Account was permanently closed after almost 8 years as a loyal hall of famer by management for no apparent reason, not even a courtesy email to notify me. This is a concern as they still hold all my personal and card details.
Shit went to use on Melbourne cup day couldn’t bet as ipad didnt scroll down to conform bet did it get 50$ bonus bet didn’t happen ever use again
SCAM CASINO FOR 351 USDT RUN RUN NEVER USE IT I have been going through a very frustrating Source of Wealth verification process. I submitted my bank statements, additional supporting documents, Binance transaction history, and detailed casino transaction histories from other platforms to demonstrate my financial activity. Despite providing all this evidence, they continue requesting my last two payslips, even though I am currently unemployed and do not receive a salary. I have clearly explained that my funds come from betting winnings and provided genuine supporting evidence, but they seem unwilling to consider my actual financial situation. I am fully willing to cooperate with reasonable verification requirements, but repeatedly requesting documents that do not apply to my circumstances while overlooking the evidence already submitted is extremely frustrating and unfair. I hope they take my complaint seriously and provide a fair solution instead of making endless document requests. Username;zakishere email;hichamelkhlifi66@gmail-com
Good customer service
I will write on here every day warning people DO NOT SIGN UP! a year i have been trying to close my account totally ignoring my emails no I have gone to the gambling commision now I have a gambling addiction and they will not close my account its making me bad. No doubt i will get same reply how they take it serious what a loud of RUBBISH. So please anyone do not sign up for this site.
made a withdrawal request on October 23rd. Have had multiple online chats with their customer service and as of November 1st almost November 2nd now and i have yet to recieve my withdrawals from Mr.Bet. Their site claims 24 to 48 hour processing time and I am at 8 days and haven't recieved anything. Do not recommend this site for gaming. If I receive my withdrawals I will update this review. ... just read a bunch of other reviews below me and I wish I had read them before. I had played on this site last year and made a couple smaller withdrawals and recieved the monies as I sent in my varification. But this time I have been waiting 8+ days with zero help from Mr.Bet customer service
Its evident that live agents run the casino and are above management/marketing and vip managers They can block you for no reason, they can spread misinformation and misled you as much as they want and are just Incompetent people to deal with. They are one of the main reasons why players are leaving the spinbet brand. As a platinum 1 I've requested my account to stay permanently closed as I move on to a more reputable casino.
Website works fine/has good games besides that it’s trash an RTP is cooked an has to be tampered with or something 😂 was playing slots an a $2 dollar feature paid $17.34 only moments later a $6 dollar feature paid $17.34 I was mind blown all on the same game 🤯 feel like it exposed itself for a second there 😂👽 CONVERSATION WITH THEM ASKING FOR A BONUS AFTER LOSING $5300 😂👌🏻⬇️ your account, and at the moment, there aren't any available free spins or bonuses we can add to your account. I understand this might be disappointing But please know we regularly run promotions, so I recommend keeping an eye out for future opportunities. You can also check it out in the Promotion tab. Thank you so much for your understanding, Is there anything else I can help you with? ME:⬇️ So $5 dollars that you's never really give to you is all you can offer at aye time ?? After I’ve put $5300 through 25spins/$0.20=$5 Vagastar:⬇️ Yes sorry blah blah blah Me: $&!#% dogs 😂😂
Looking back at my reviews you send the same reply its so upsetting I have a gambling addiction and a year i have been asking you to close my account and you still haven’t i will carry on reviewing this site until my account is closed i would never want anyone to experience the upset this has caused me DISGUSTING PLEASE NO ONE USE THIS SITE AS THEY DONT CARE!
Apparently it's ok for live support agents to mislead players I was mislead by Ella from live support regarding eligibility on Friday free spins. Live support agents never take accountability for their own mistakes, they simply put it back on players as if it's there fault then block you. As a long time hall of famer that has been here from start and has invested over 6 figures into this casino, they have blocked my account and it can never be re opened. Apparently it was a "business decision" which i wasn't notified about and it's mentioned in their terms and conditions which they did not outline or specify. Its apparent they allow their live support agents to manage the casino and pretty much do as they please. I have escalated this decision to the regulators for unfair closure of account and failing to re open it. But if you enjoy a casino where their live support treats vips like dirt, has minimal promotional bonuses, max win limits of 500 on a casino bonuses, deadspins on every game while wagering thousands, low rtp on games then this is the casino for you Spinbit has to be worst casino out of all the online casinos especially under the spinbit brand/partners,
I would advise anyone NOT to deposit any form of crypto to Spinbet. I’ve been asking them for over a week to locate my deposit of 429.040135XRP which at the time was $1000NZD and they claim it failed but on the Ledger it was successfully sent to their recieving Wallet I’ll put the Transaction Hash below for anyone to see for yourselves 5178CA210150C103B2DF259B3A7F53645965056004B93D23773E675AE7607109
Legend thdnks Paul
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