Do not recommend this site over $17,000…
Do not recommend this site over $17,000 not one good win
Verified payout turnaround times, regional cashier limits, and accepted NZ banking channels.
Payout processing latency and cashier transparency are primary trust indicators in the PeoplePoints evaluation framework. Our editorial team audited official operator banking regulations, payout turnaround benchmarks, and real transaction data from New Zealand players:
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Do not recommend this site over $17,000 not one good win
After depositing multiple times (instant) I tried to make my first withdrawal. Total value of deposits is approx. $800 usd with exchange rate. It’s now coming up on 48 hours since I requested a withdrawal and the support team has stopped responding to me. Initially they were responding to tell me it was with a specialist team. Why would an online casino need a specialist team to review and approve withdrawals?? The site had no problem accepting deposits. I’m unable to get a response from anyone at Vegastars and my withdrawals are stuck as pending. It’s been over 12 hours since anyone has responded to me despite multiple message to the support team. I’m highly suspicious of this “internal review” process. The site is advertised to have 24/7 support but this is not the case. I will update this post as it progresses. If not resolved I will endeavour to steer the public away from this site via every means possible. UPDATE** I’m now in the extra KYC verification process and have submitted all requested documents. Driver licence, photo of myself with ID and an electricity bill. I’ve been told this may take up to three days. Will continue to update as this progresses.
Same issue that others here have mentioned. I am fully verified and withdrawal still has not been processed. Support tell me it has been escalated but I get no response and the withdrawal stays as pending. Edit: Currently waiting 3 days for a withdrawal. No contact regarding this. I recommend avoiding this site. Edit 2: Funds were processed and received. I can't say the site is a scam but the support available can be difficult to get a straight answer from. If you aren't comfortable going through extensive KYC processes, consider whether you would like to use this site carefully. If you are a crypto user, you are probably better off sticking with crypto casinos. My withdrawal took roughly 4 days to process, but that was also delayed due to KYC. Upgrade rating from 1 to 3.
Great friemdly service from Felan
Great experience
Been very good until today, I have a pending withdrawal of over $1000 and now I’m asked for extra verification. Quite frustrating as I have read other reviews and people have said this process takes a while. I also tried to submit more documents but it wouldn’t let me. Live chat have said they have raised my extra documents to the team. Waiting to see how that goes
Fast and efficient and very helpful
Very easy to chat to, prompt responses too
Sha was extremely helpful and got this sorted pretty quick Fully understanding and took the time to follow it all up Well done SHA ❤️
beautiful and good service
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