Verified payout turnaround times, regional cashier limits, and accepted NZ banking channels.
Payout processing latency and cashier transparency are primary trust indicators in the PeoplePoints evaluation framework. Our editorial team audited official operator banking regulations, payout turnaround benchmarks, and real transaction data from New Zealand players:
Share your firsthand experience with gameplay, cashier speed, and verification. Each submission is reviewed by an administrator before publication.
Fun sight and plenty to play would seem to be the perfect site all bar from one determining factor! There’s no problem depositing money but now I am trying to withdraw, they are not verifying my account even after I have uploaded all the required documents, talking nearly 48hrs and still havnt resolved this.
Requested a withdraw almost a week ago then had to go through multiple verification processes which is normal and I understand, But then when I finally verified all my documents my withdraw was still not processed. I contacted support and they were the most useless support agent I have ever received in my life lol. I'm so happy I record all interactions I have on gambling sites. They told me to submit my card (front and back) which I already had done and had been verified. But this time they were telling me I needed to submit a card that was a complete different card to what I had used to deposit. What the hell is going on? All of my documents are verified. My withdraw is processing. Now I get a live agent who is just making up shit? Just process my withdraw everything is verified!
Does not fall under Australian BetStop. I should not have been able to create an account and now refusing to refund
I've been asked to produce records of my assets, payslips abd other financial details all because I want to withdrawl $2000. They are making it impossible to withdrawl. They simply won't let me withdrawl but continue to take deposits. I need to make formal complaint but I dont know where. Do not sign up. Its fake
If you deposit & accept the welcome bonus, your deposit will show up as bonus currency, which cant be withdrawn unless you wager a ridiculous sum of thousands or unless you cancel the bonus, which sets your wallet to $0. Completely wiping your account including the deposit not just the welcome bonus $. Tried to get ahold of live support, opened 4 chats, they kept ending the conversation on me so i couldnt send any messages, the last time i managed to send a message and was connected to someone, the person messaged me and like 10 seconds later she said i havent been replied to so I'm ending the conversation... ? Within 10 seconds. Really..
Absolutely impossible to withdraw cash. I have tried to withdraw my money for over a month with no reasonable explanation as to why. They suggested that it was a problem with my bank which is completely false and every time I try and follow up I have heard crickets. They were good to start with in regards to paying out winnings, but now it’s has devolved to an absolute nightmare. I’d suggest taking your business elsewhere and it is sad that this site is no longer reliable.
I have withdrawn multiple times from here, most wins under 1k and have come into my bank fine. Just today have tried withdrawing 1.7k and now they are asking for verification of bank account which I have already given before saying all my other payments made to me was with a non verified account, which is a lie because they made me get verified before receiving the other withdraws I made. I am now in the process of seeing whether the bank statement they have asked for will allow me to withdraw my winnings. For now I give 2 stars but if my winnings is paid out will be higher, just seems strange that when you try for decent payouts they seem to throw out more obstacles to try jump over for it.
Worst worst worst , was playing 5 lions megaway thinking this is a good site, upon the feature it was paying out up to like $50 + with half of the feature to spin. Phone glitches and wipes my spins and currency. Support do not aknowledge what I’m saying upon explaining they take a few days to manipulate the results and say it’s $4 what a joke I had 3 people watching next to me who recorded it . I do not say this to vegastars they keep lying saying it’s $4 and I specifically said how will I get notified as support said they need to investigate on the day - four days later when I message they say we credited $4 to your account . Nothing about a email or any response there end until I messaged them everyday . Calling my back to get a refund 100% fraudulent . Just got notification the person I referred won $500 after supply there n bank details and got the $500 - a purchase from there end was made so they could steal the $500 confirmed by the bank . So time for me to claim fraud to my bank - Once bitten twice shy !
After initially enjoying this casino, I have unfortunately had a really terrible experience trying to get support with a technical issue. I spent over $2k of real money balance on bonus buys which had disappeared when I attempted to open them, presumably because of some technical issue. No matter how I approach support or try to explain the issue in detail with screenshots, screen recordings or other evidence, I get generic responses that are unhelpful and demonstrate no understanding whatsoever of the problem. This is despite asking repeatedly to be put in touch with someone who can properly review my game history. Extremely frustrating experience when I have not broken any casino rules or T&Cs
Absolute joke of a casino glad I deleted my account
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