Impossible to get your money esp if…
Impossible to get your money esp if it’s a big win they will take you in circles there’s no point
Verified payout turnaround times, regional cashier limits, and accepted NZ banking channels.
Payout processing latency and cashier transparency are primary trust indicators in the PeoplePoints evaluation framework. Our editorial team audited official operator banking regulations, payout turnaround benchmarks, and real transaction data from New Zealand players:
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Impossible to get your money esp if it’s a big win they will take you in circles there’s no point
A very good website verifying is very easy and the customer support is very good.
Great quick service and very helpful
Don’t bother. I won $1300. Tried multiple times to withdraw after being verified. I put my bank details in exactly as they are and all I got was an email after waiting 1 day saying “withdrawal cancelled” no reason, no nothing. So then I went on live chat, they don’t help, they just say “bank details issue” so then I screenshotted them my bank details (bsb/account) then say to try again. So I tried again, again wait 1 day- “withdrawal cancelled”. Live chat again has no idea, they blame bank again. I literally put BSB and account exactly as it appears and showed them the screenshots. They just say do it again. Just going around in circles. You won’t get your money back, don’t even bother, all they want is to take your money. Deposit takes 10seconds. Withdrawal if your lucky to get anything will take weeks, they will ask for photo id, bank statement, payment verification, then it takes 1-2 weeks to be verified. Don’t even bother if your address on your license is different to your current address they will make you jump through 10,000 hoops. Not to mention the card games jitter and give you wrong winning when you win, I didn’t even get paid properly for one of my games. Anyway- long story short- I just spent the $1300 in my account as It just kept getting canceled, so I gave up. Good luck. Don’t bother touching this place..
I have been waiting over 1 week now trying to get my withdrawn money due to constant delays of verification, continuing to add something else on top of what they have asked, just so you can get your money withdrawn. First withdraw took just over 26hrs and the second withdraw they decided to create a wall by adding verification to access your winnings. I would say customer service is an average! But I would not consider this game to anyone who wants their money straight away. There are other platforms online I would consider than Vegastar1. It does not take over 1 week to have your account verified this beyond ridiculous.
The app is very talented in providing the best support and from experience the most trusted and legit gambling platform out there. Multiple high (and low) payouts, all within one day.
Sha was so informative and actually listened to my concerns and helped me through it with great explanation and care
I find it disappointing that vegastars will let you deposit whatever you like but when it comes to withdrawals there is a whole convoluted process that takes 9-24 hours to verify you. After 2 days, still nothing and they have thousands of dollars they are not paying out.
Fast, well explained support
She was amazing, very helpful done everything to resolve the issue and she did. She deserves a promotion to manager for sure.
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